Module 11 - Strategic Procurement and Quality Management
Overview
The module is divided into three parts. The first part highlights the opportunities and challenges of public procurement as a strategic enabler of policy development, using the example set by the Scottish Model of Procurement, with its focus on the social, economic and environmental aspects of sustainability in public purchasing. The second part focuses the attention on issues related to quality management and quality management systems. The last part analyses the meaning of strategic procurement in the public sector. Challenging concepts such as performance-based contracting, life cycle costing and cooperative procurement have been presented.
Objectives of the Module
- Analysis of ISO 9001 Certification and its relation with procurement;
- Illustrate how to measure customer satisfaction;
- Introduce students to quality inspections;
- Introduction to purchasing strategy in the public context;
- Study of the performance based contracting;
- Analyses of life-cycle-costing instrument to assist public buyers in improving economic efficiency;
- Understand how public buyers can organize their purchasing power effectively through cooperative procurement.
Methodology
The module is based on theoretical lectures, practical case discussion and work groups. Lectures will contain concepts as well as well as examples.
Material
The main reference will be the slides presented in class by the lecturers, case studies materials and readings.
Lecturers
- Michael Essig
- Christina Von Deimling
- Vittorio Cesarotti
- Alastair Merrill